Loss Prevention Supervisor

Omni Hotels & ResortsSan Antonio, TX
3dOnsite

About The Position

To ensure the routines and tasks of each shift are properly completed in accordance with Omni standards.

Requirements

  • Must have prior Loss Prevention experience
  • Must become TABC, CPR and basic first-aid certified
  • Must be able to work a flexible schedule including day, evening, weekends and holidays

Responsibilities

  • Ensures that all Loss Prevention personnel functions are being properly completed by the Loss Prevention Department
  • Ensures that shift personnel are properly assigned at all times
  • Reviews all reports completed by Security officers to ensure accuracy and timely submission
  • Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times
  • Reports all observed hotel property deficiencies and safety hazards
  • Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates
  • Ensures that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Director/Assistant Director of Security
  • Ensures that all Security equipment (i.e., uniforms, walkie-talkies, cameras, etc.) is kept clean and in good working condition
  • Monitors all traffic in the lobby area, restaurant, restrooms, garage area, room service area, meeting spaces and guest corridors to control non-guest access
  • Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Security

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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