Loss Prevention Project Manager

TJX • Framingham, MA

291d • $83,100 - $106,000

About The Position

The Loss Prevention Project Manager is responsible for managing the development, enhancement, and maintenance of all HomeGoods and Homesense Loss Prevention & Safety programs and resources, inclusive of the LP Associate, Store Associate and DC Associate experience via communication platforms, awareness materials, best practices, and policy & procedures. Manages and oversees operational solutions that support shrink & damage mitigation, reduction of liabilities associated with safety & risk, achievement of profitable sales & production, and expansion and growth of the HomeGoods and Homesense organization. Manages and creates content and materials for company programs that deliver planned shrink, damage and health & safety objectives including development, communication and execution of LP & Safety awareness programs, events, and initiatives within stores & DCs. Manages development, enhancement, and maintenance of all LP materials; to include training, policy & procedure, best practices, and job aids. Prepares updates as necessary and collaborates with cross divisional LP teams to ensure consistency of execution as applicable to HomeGoods/Homesense. Drive LP Associate experience through oversight of loss prevention communication platforms and methods including all LP team websites, associate experience technologies and communication systems Supports Loss Prevention shrink, damage and safety initiatives with research and beta tests of new products. Evaluates LP project results and if applicable, develops plans for application use. Engages key stakeholders to influence and gather insight on initiatives and projects which require LP support and involvement. Manages accurate and timely LP & Safety communication to stores, DCs, and LP Organization and various leaders. Oversees and promotes the use of LP SharePoint site as a communication efficiency vehicle. Makes updates and enhancements to ensure accuracy, relevance, and ease of site accessibility and navigation.

Requirements

• Three (3) years progressive experience in Management, preferably off-price.
• Experience in operations, loss prevention, customer service, and/or health and safety.
• Strong analytical and critical thinking skills.
• Strong organizational skills and ability to prioritize multiple projects.
• Strong leadership and people management skills.
• Strong interpersonal and communication skills.
• High proficiency in loss prevention systems and technologies.
• Minimum high school education; Bachelor's degree preferred.

Responsibilities

• Manage the development, enhancement, and maintenance of Loss Prevention & Safety programs.
• Oversee operational solutions for shrink & damage mitigation and safety & risk reduction.
• Create content and materials for company programs related to shrink, damage, and health & safety objectives.
• Collaborate with cross divisional LP teams for consistency in execution.
• Drive LP Associate experience through communication platforms.
• Support Loss Prevention initiatives with research and beta tests of new products.
• Engage key stakeholders for insights on initiatives requiring LP support.
• Manage timely LP & Safety communication to stores and DCs.
• Promote the use of LP SharePoint site for communication efficiency.

Benefits

• Employee discount program
• 401(k) matching
• Medical/dental/vision care
• Health savings account
• FSA for healthcare
• Life insurance
• Short/long-term disability insurance
• Paid time off/vacation
• Sick/bereavement/parental leave
• Employee assistance program
• Management incentive programs
• Tuition reimbursement
• Scholarship program
• Adoption/surrogacy assistance
• Smoking cessation program
• Childcare/cell phone discounts
• Pet insurance/legal assistance
• Credit union
• Referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree