Loss Prevention Officer

Avion Hospitality Employee Services LLC•Grapevine, TX

About The Position

The Hilton DFW Lakes Executive Conference Center has an opening for a Loss Prevention Officer. Officers work four days, 10 hours. Deep night shift- 10:00 pm to 7:00 am This is a full time position for afternoon, evening shifts. Excellent communication skills and professional demeanor.

Requirements

Position requires 1 year experience in loss prevention in a full service hotel. Only those with hotel experience will be considered.
Must be TABC and CPR Certified.

Responsibilities

Issue keys to designated hotel personnel. Maintain accurate records and insure the safekeeping of such in accordance to hotel procedures.
Ensure all non-hotel personnel arriving at employee entrance are properly identified and their purpose for being on property verified.
Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy.
Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.
Work with outside agencies (i.e., police) cooperatively
Coordinate emergency situations
Investigate duress alarms and comply with respective procedures.
Patrol the property, checking all designated points and document all actions, taken in accordance with departmental standards.
Resolve safety hazard and emergency medical situations.
Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures.
Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.
Patrol parking lots and grounds