Full-Time Loss Prevention Officer

Kohls•Auburn Hills, MI

11d•$14

About The Position

As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.

Requirements

Ability to work independently with initiative
Strong customer service skills
Ability to make quick decisions in the company’s best interest
Uphold confidential information and investigations
Detail-oriented
The use of Body Worn Cameras is required for daily responsibilities
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to satisfactorily complete company training programs.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Perform work in accordance with the Physical Requirements section.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.

Nice To Haves

Prior experience or education in Loss Prevention, security or law enforcement
Knowledge of surveillance and apprehension techniques
Knowledge of or ability to learn Google applications and various other computer programs

Responsibilities

Create partnerships with store, law enforcement, and local network groups
Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
Conducts surveillance of external theft using CCTV surveillance equipment
Assist in internal theft investigations in compliance with Company Guidelines
Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
Act as a representative on behalf of Kohl’s on legal proceedings as needed
Inform Supervisors and Store Management of shortage control opportunities
Monitor store alarm system and EAS system
Support Loss Prevention awareness in the store
Additional tasks may be assigned