Loss Prevention Officer - Signia by Hilton La Cantera Resort and Spa, San Antonio

Hilton • San Antonio, TX

6d • Onsite

About The Position

Join the team at Signia by Hilton La Cantera — a premier destination in San Antonio, known for delivering upscale hospitality, exceptional service, and unforgettable guest experiences. We're committed to safety, integrity, and excellence. Nestled high above the rolling hills and live oaks of the Texas Hill Country, Signia by Hilton La Cantera offers a serene resort experience featuring over 140,000 sq. ft. of event space, a luxury spa, outdoor pools, a kid’s camp, and an 18-hole championship golf course. Guests can savor bold flavors across four restaurants and five bars, with convenient access to premier shopping, dining, Six Flags, and the San Antonio Airport. As a Loss Prevention Officer, you will play a critical role in maintaining a safe and secure environment for our guests, team members, and property. Your primary mission is to prevent loss, deter unsafe behavior, enforce hotel policies, and respond swiftly and decisively to incidents — all while upholding the high service standards that define Signia by Hilton. Shift would consist of being flexible to work weekends and 3P-11P.

Requirements

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Responsibilities

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees