Marriott International-posted 4 months ago
Sarasota, FL
Accommodation

The position involves patrolling all areas of the property and assisting guests with room access. Responsibilities include monitoring Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems. The role requires locking property entrances when necessary, conducting daily physical hazard inspections, and responding to accidents by contacting EMS or administering first aid/CPR as required. The individual will assist guests and employees during emergency situations, notify appropriate individuals in the event of accidents or incidents, and defuse disturbances. Completing incident reports, handling interruptions and complaints, and resolving safety hazards are also key responsibilities. The position requires escorting unwelcome persons from the property, reporting vehicle accidents or thefts, and maintaining confidentiality of all Security/Loss Prevention reports. The individual will conduct investigations, gather evidence, and follow company policies and procedures while ensuring a professional appearance and protecting company assets. Additionally, the role involves welcoming guests, anticipating their service needs, and developing positive working relationships with others.

  • Patrol all areas of the property.
  • Assist guests with room access.
  • Monitor Closed Circuit Televisions and alarm systems.
  • Lock property entrances when required.
  • Conduct daily physical hazard inspections.
  • Respond to accidents and administer first aid/CPR as required.
  • Assist guests/employees during emergency situations.
  • Notify appropriate individuals in the event of incidents.
  • Defuse guest/employee disturbances.
  • Complete incident reports for Security/Loss Prevention incidents.
  • Handle interruptions and complaints.
  • Resolve safety hazard situations.
  • Escort unwelcome persons from the property.
  • Report to scenes of vehicle accidents/thefts.
  • Call for assistance using proper code responses.
  • Complete a Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of Security/Loss Prevention reports.
  • Conduct investigations and gather evidence.
  • Conduct interviews with relevant parties.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Prepare and review written documents accurately.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Read and visually verify information in various formats.
  • Move, lift, carry, push, pull, and place objects as required.
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No specific license or certification required.
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