Loss Prevention Officer Overnight

Marriott International • Cape Coral, FL

84d

About The Position

The Security position involves patrolling all areas of the property and assisting guests with room access. Responsibilities include monitoring Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems. The role requires locking property entrances when necessary, conducting daily physical hazard inspections, and responding to accidents by contacting EMS or administering first aid/CPR as required. The Security personnel will assist guests and employees during emergency situations, notify appropriate individuals in the event of accidents or incidents, and defuse disturbances. Completing incident reports, handling interruptions and complaints, and resolving safety hazards are also key responsibilities. The position requires escorting unwelcome persons from the property, reporting vehicle accidents or thefts, and maintaining confidentiality of all Security/Loss Prevention reports. The role also involves conducting investigations, interviews, and ensuring compliance with company policies and procedures. The ideal candidate will welcome and acknowledge guests, anticipate their service needs, and maintain positive working relationships with others.

Requirements

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Responsibilities

• Patrol all areas of the property.
• Assist guests with room access.
• Monitor Closed Circuit Televisions and alarm systems.
• Lock property entrances when required.
• Conduct daily physical hazard inspections.
• Respond to accidents and administer first aid/CPR as required.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents or incidents.
• Defuse guest/employee disturbances.
• Complete incident reports for Security/Loss Prevention incidents.
• Handle interruptions and complaints.
• Resolve safety hazard situations.
• Escort unwelcome persons from the property.
• Report to scenes of vehicle accidents/thefts.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of Security/Loss Prevention reports.
• Conduct investigations and gather evidence.
• Conduct interviews with relevant parties.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Prepare and review written documents accurately.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Read and visually verify information in various formats.
• Move, lift, carry, push, pull, and place objects as required.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED