Loss Prevention Officer II, 2nd shift

New Balance Athletics • Boston, MA

124d

About The Position

As a Loss Prevention Officer II, you will serve a critical role in the company's success and ensure the safety and security of our associates, customers, and property. In this corporate security role, you will manage risk assessments, implement and enforce security protocols, and coordinate responses to incidents or threats. This role often involves collaborating with internal departments and external vendors where customer service is critical. Strong leadership, analytical thinking, flexibility and crisis management skills are essential for success in this position.

Requirements

• Minimum 3-5 years of security or technology-based experience and/or AS college degree.
• Experience with a corporate office environment is desirable.
• Customer service experience is required.
• Experience with security systems operations, including access control programs, CCTV video management programs and Microsoft suite is required.
• Maintaining a valid drivers' license, vehicle, First Aid/CPR certification, and an on-call phone are required.

Responsibilities

• Respond to local incidents in person, make critical decisions, and control situations.
• Maintain oversight of all security programs such as photo ID enforcement, parking, visitor management, emergency evacuation planning, security and safety observations, confidential material destruction, safety audits, and facility patrols.
• Maintain video management system software.
• Quickly access video for 100+ locations for live monitoring, recorded video playback, video archiving, and export to portable media.
• Assist with internal and external investigations, conduct regular video review and document matters of concern.
• Assist with oversight and responses to local satellite offices, and other properties.
• Liaise with facilities and other Corporate Services teams, as well as local retail staff and retail LP team members.

Benefits

• Comprehensive traditional benefits package including three options for medical insurance, dental, vision, life insurance and 401K.
• Opportunities for online learning and development courses.
• Tuition reimbursement.
• $100 monthly student loan support.
• Various mentorship programs.
• Yearly $1,000 lifestyle reimbursement.
• 4 weeks of vacations.
• 12 holidays.
• Generous parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Associate degree