Loss Prevention Manager

Trump Miami Resort Management LLC

About The Position

Assists the Director and Assistant Director of Loss Prevention & Security in overseeing the implementation of all safety and security programs for the purpose of providing protection and a sense of well-being to all guests and associates.

Requirements

High School Diploma required. Related four year college degree preferred.
Management and supervision experience required.
Five of more years in Security or related experience required.
Working knowledge of Windows based programs required.

Nice To Haves

Customer service experience preferred.

Responsibilities

Screen, interview, select, manage, review and counsel Security Supervisors and Officers to maintain order throughout the hotel.
Review Officers and Supervisors logs to ensure completeness and accuracy.
Promote safe work practices.
Assist in ensuring compliance with OSHA standards and preventive measures. Assist in the development, administration and implementation of safety incentive programs and safety training classes. Visually identify, correct and record safety hazards.
Lead and direct investigations of accidents, thefts, property loss and unlawful activities. Document details and advise Management.
Direct coordination of training in fire life safety, CPR, as well as other Corporate approved programs, such as Resort/Golf Cart Training and Workplace Violence training.
Review and approve departmental schedules/payroll and make necessary adjustments.
Direct and manage Lost and Found function. Assist as needed with complaints and guest issues.
Direct preparation of monthly payroll forecast and the Corporate Property Loss Report.
Conduct regular patrol of the property to ensure all areas are safe and secure.
Conduct Security Department meetings.
Attend and participate in other required hotel meetings.
Participate in Manager on Duty Program requiring weekend stay over, constant monitoring throughout the hotel and troubleshooting problems.
Liaison with clients and Law Enforcement.
Work with Convention/Catering Services to ensure functions are safe for all guests and employees.
Insure guests and employees receive proper security escorts, as required.
Use a clear, concise English speaking voice, listen with empathy, provide accurate information and document legibly all appropriate information.
Periodically review and update a variety of departmental guidelines.
Maintain Officer equipment and uniforms, purchase back-up supplies in order to maintain standard par on hand.
Oversee and maintain various technical equipment, hardware and software, to ensure it is functioning properly. Back up all databases on a regular schedule.
Obtain certification as a CPR Instructor.