Loss Prevention Manager

Theisen's Home-Farm-Auto•Dubuque, IA

5d•Onsite

About The Position

The Loss Prevention Manager will be responsible for monitoring the execution of Loss Prevention policies and procedures that protect company assets and minimize the financial losses of the organization due to internal/external theft or procedural losses. The Loss Prevention Manager will develop and oversee company loss prevention operations incorporating loss prevention reporting, detection and predictive modeling, conducting investigations, coordination with other company departments, and education for home office, field, stores, and distribution center management. This person will also administer the company’s inventory shrink reduction programs.

Requirements

Bachelor’s degree in Criminal Justice preferred.
Minimum of 3 years experience in loss prevention management and/or law enforcement.
License and/or Certificate: Wicklander-Zulawski and or Reid Interviewing/Interrogation Certified currently or within 1 year from hire date.
Prerequisite: Advanced computer skills required/ability to use a variety of software programs is a plus.
Proficient in Word, Excel, Outlook, PowerPoint, and knowledge of database software.
Exhibit a high level of integrity and business ethics to handle sensitive and confidential information.
Excellent written and verbal communication skills, with the ability to effectively and professionally express ideas or instructions to others at all levels of the organization.
Strong organizational skills, with the ability to plan, prioritize, and manage a diversified workload with multiple priorities.
Ability to work well under pressure and remain flexible in attending to priorities as they arise.
Excellent analytical, problem-solving, and decision-making skills, with the ability to make realistic and rational decisions based on logical assumptions and relevant facts.
Strong interpersonal skills, including enthusiasm, courtesy, empathy, flexibility, and patience.
A positive attitude, good listening skills, and an outgoing personality.
Experience in supervising, counseling, evaluating, training, and disciplining subordinates.
Outstanding interpersonal, relationship-building, associate coaching, and development skills.

Responsibilities

Ensures a safe and productive work environment for our associates and customers.
Maintain sales, profits, controllable expenses, and shortages through company wide inventory and asset management.
Perform or direct inventory investigations in response to controllable expenses, and shortages that are outside of the acceptable range.
Establish high shrink vendors and locations and recommend and implement action plans
Identify and promote procedural changes to reduce shrink and improve performance and accuracy.
Ensure visiting vendors exit and enter the correct doors, sign in as required and follow company procedures
Review return and exception reports on visits, reviewing as needed with the store manager and regional manager
Monitor camera systems, maintain operational function and correct placement, recommend needed additions and replacements for budgeting
Makes purchasing recommendations for location specific Loss Prevention enhancements
Firearms and product handling and storage compliance and training
Cash handling and office procedures
Conducts new employee Loss Prevention training
Will attend specialized training in Loss Prevention management at least semi- annually
Acts as the company agent in all legal matters involving internal and external theft prosecutions.
Coordinates all security needs for new store and promotional events that require such service.
Monitor and review paperwork procedures and systems to prevent error related shortages.
Develop and maintain partnership with federal, state or local law enforcement agencies or members of the loss prevention community.
Mentor Brand customer Service as a method of preventing shoplifting.
Perform other tasks as assigned by Supervisor.