Loss Prevention Manager

Cotton On Group • Los Angeles, CA

239d • $80,000 - $120,000

About The Position

The Loss Prevention Manager is responsible for aligning with the Global Operational Risk strategy and executing it in your assigned region(s). In this role, you will lead the local implementation of this strategy, working closely with partners to inspire and engage teams. Your efforts will ensure consistent, repeatable operations and processes that support commercial success, through loss reduction. Through hands-on execution, training, and collaboration with retail leaders and store teams, you will help bring our vision to life. You will assess, analyze, and proactively address a wide range of risks across the organization. Additionally, you will collaborate with both local and global stakeholders to develop strategies that effectively mitigate and monitor these risks. This role is to be hybrid with 3 days in-office at our Playa Vista location and additional travel between store locations as needed.

Requirements

• Bachelor's degree in Business, Risk Management, Criminal Justice, or a related Risk or Loss Prevention field.
• Minimum of 5-7 years of experience in Operational Risk, Loss Prevention, or Asset Protection, preferably in a multi-site retail or distribution environment.
• Proven experience in leading investigations, managing risk programs, and implementing loss prevention strategies.

Nice To Haves

• Master's degree or relevant certifications (e.g., CPP, CFE, PCI, WZ).
• Strong understanding of operational risk frameworks, compliance requirements, and security protocols.
• Experience with incident management systems, CCTV and other security technologies.
• Familiarity with local laws and regulations related to retail operations, workplace safety, and loss prevention.

Responsibilities

• Implement, align and execute local operational risk, loss prevention initiatives in line with the Global Operational Risk strategy.
• Proactively monitor, assess, and mitigate operational, compliance, safety and security risks across the region.
• Build strong, collaborative relationships with internal and external stakeholders.
• Lead initiatives to reduce shrinkage and operational waste through data analysis, process improvement, and team engagement.
• Provide expert guidance to the Retail Leaders, Country Brand Leader, and Country Manager on risk mitigation, loss prevention, safety and security strategies.
• Oversee and manage the investigation program, ensuring thorough and compliant handling of all cases.
• Manage and analyze risk and loss prevention exception reports to identify discrepancies, trends, and outliers.
• Coach and support retail, DC leaders along with the operational teams to identify risk & loss related opportunities.
• Partner with the Country Manager, Head of People and the Group legal and Operational Risk Teams to ensure adherence to local compliance requirements.
• Coordinate with Retail and Distribution Centre (DC) leadership to manage security programs, resources, and protocols.
• Ensure the effective planning and execution of the stocktake program within the region.
• Lead incident response efforts and support the Crisis Management Team when required.

Benefits

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognise our team
• Great benefits for YOU & your family - Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree