Loss Prevention Guard

Concord Hospitality Enterprises • New Orleans, LA

33d

About The Position

Do you maintain your composure under pressure, value dependability, and thrive
in a cooperative, team-oriented environment? If so, our Loss Prevention Officer
role may be the perfect fit. In this position, you will safeguard the well-being
of our guests, associates, and hotel property while ensuring that safety and
security measures are consistently upheld.

Requirements

• Prior experience in security, law enforcement, or hospitality preferred.
• Strong interpersonal and customer service skills with a calm, professional demeanor.
• Ability to remain dependable and reliable in high-pressure situations.
• Knowledge of safety and emergency procedures.
• Detail-oriented with strong organizational and documentation skills.
• Flexibility to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Patrol hotel property to ensure the safety of guests, associates, and assets.
• Respond to house calls, assisting guests and employees with safety, security, and operational needs.
• Initiate and follow up on investigations of crimes committed against the hotel or individuals.
• Assist sick or injured guests and employees, ensuring proper documentation and reporting.
• Write incident and accident reports, monitor investigations to timely conclusion, and ensure appropriate follow-up.
• Maintain accurate records including camera monitoring, shift activity logs, and guest/employee interactions.
• Assist supervisors in checking alarm systems, fire safety systems, and monitoring building security.

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed