Loss Prevention Detective

TJX • Fairlawn, OH

292d • $14 - $20

About The Position

Opportunity: Your Career Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft. Adheres to established shoplifter guidelines and policies Provides timely, courteous and knowledgeable service to customers Promotes a culture of honesty and integrity; maintains confidentiality Observes, apprehends, and/or deters any acts of dishonesty from outside sources Participates in investigations and surveillance as assigned Ensures apprehensions are consistent with store theft activity Completes and distributes paperwork in an accurate and timely manner Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.) Coordinates and complete shrink related activities in partnership with Store Management Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Encourages Associate use of shrink reduction resources Promotes safety awareness and supports maintenance of a safe environment.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed.
• Coordinates and completes shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Benefits

• Employee discounts.
• Employee Assistance Program.
• Smoking cessation assistance.
• Bereavement leave.
• 401(k) contributions for employees.
• Childcare and mobile phone discounts.
• Pet and legal insurance.
• Credit union.
• Referral bonuses.
• Medical/dental/vision package.
• HSA.
• Healthcare FSA.
• Life insurance.
• Short-term/long-term disability insurance.
• Paid parental leave.
• Paid vacation/sick leave.
• Car/home insurance discounts.
• Scholarship program.
• Adoption assistance.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers