Loss Prevention Customer Service Associate

TJX • Saint Paul, MN

292d • $12 - $12

About The Position

Opportunity: Grow Your Career Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines. Provides timely, courteous and knowledgeable service to customers Engages customers, providing support and creating a positive shopping environment Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence Observes accurate checkout procedures for customers and Associates Communicates shrink-related concerns to Store Management and Loss Prevention Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives. Coordinates and completes shrink-related activities in partnership with Store Management Supports and participates in store shrink reduction goals and programs Promotes a culture of honesty and integrity; maintains confidentiality Encourages Associate use of shrink reduction resources Promotes safety awareness and supports maintenance of a safe environment Follows through on commitments; accomplishes goals with minimum supervision Adheres to all labor laws, policies, and procedures Performs other duties as assigned.

Requirements

• Excellent communication skills and good judgment.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Supports a positive customer shopping experience.
• Maintains a strong store partnership with store teams and Loss Prevention.
• Understands operational procedures and deters acts of dishonesty.
• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Provides an effective deterrent to theft through customer engagement.
• Observes accurate checkout procedures for customers and Associates.
• Communicates shrink-related concerns to Store Management and Loss Prevention.
• Maintains an effective partnership with Store Management and Loss Prevention.
• Coordinates and completes shrink-related activities in partnership with Store Management.
• Supports and participates in store shrink reduction goals and programs.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.
• Follows through on commitments; accomplishes goals with minimum supervision.
• Adheres to all labor laws, policies, and procedures.
• Performs other duties as assigned.

Benefits

• Escompte pour les associés.
• PAE.
• Désaccoutumance du tabac.
• Deuil.
• Cotisations 401(k) pour les associés.
• Escomptes sur les frais de garde d'enfants et le téléphone cellulaire.
• Assurance pour animaux de compagnie et juridique.
• Caisse populaire.
• Primes de recommandation.
• Contrepartie 401(k) pour les personnes qui remplissent les conditions.
• Soins médicaux/dentaires/de la vue.
• Compte d'épargne santé.
• FSA de soins de santé.
• Assurance-vie.
• Invalidité de courte/longue durée.
• Congé parental payé.
• Congés/vacances/maladie payés.
• Escomptes sur l'assurance automobile/habitation.
• Programme de bourses d'études.
• Aide à l'adoption.

What This Job Offers

• Industry: General Merchandise Retailers