Loss Prevention Agent

B&H Photo Recruiting Department•New York, NY

14d•Onsite

About The Position

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices. B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today! Job Overview: The Loss Prevention Agent protects the assets of the company, including employees through prevention, awareness, communication, and deterrence. Responsible for making safe apprehensions by following the apprehension guidelines. Works closely with management to increase awareness, maintain operational excellence and minimize losses.

Requirements

Proficient in Microsoft office (Excel, Word, and Outlook)
Excellent communication skills with all levels of staff and management.
High School graduate or equivalent required.
New York State Security Certification required

Nice To Haves

1-2 Years or retail experience preferred.

Responsibilities

Contribute to shortage reduction.
Identify internal theft and assist with internal investigations at the direction of leadership.
Recover assets and/or make safe apprehensions for external incidents.
Work with management to ensure a safe work environment.
Ensure 3rd party security are following all operating procedures.
General operating knowledge of retail CCTV systems.
Involve management immediately in any associate or customer accidents; ensure the welfare, comfort, and privacy of those involved.
Evaluate circumstances and make timely decisions based on company apprehension guidelines.
Ability to work nights and weekends appropriately to business needs.
Participates in court hearings, if applicable. Update case files and maintains relationships with local law enforcement.