Loss Mitigation, Underwriting Supervisor

Carrington Mortgage

77d • $66,000 - $76,000

About The Position

The Loss Mitigation Underwriting Supervisor will supervise a team of Loss Mitigation Underwriters to achieve maximum performance in assisting customers with available loss mitigation options. Assist management with support operations within the Loss Mitigation Department including monthly and quarterly audits, reporting, change management, compliance, quality assurance/quality control, and vendor/third party communication. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $66,000 -$76,000 Annually plus Annual Bonus.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Three (3) to five (5) years of loss mitigation experience required.
• Two (2) or more years of supervisory or management experience preferred.
• Knowledge of HAMP, FHA, VA, and USDA underwriting guidelines required.
• Knowledge of Microsoft Suite at an intermediate level preferred.

Responsibilities

• Facilitate Supervisor responsibilities in accordance with company policies, procedures, and applicable laws.
• Manage and coach employees in such areas as workout technique, underwriting methodology, income calculations, net present value results, account recognition, and customer service.
• Prepare reports and track results and trends within the Loss Mitigation Underwriting Department.
• Oversee daily team operations; provide guidance and direction in daily workflow and volume.
• Provide consistent communication to the team regarding daily work goals, expectations, and any policy and/or process changes.
• Monitor employees on underwriting guidelines and job performance through periodic loan sampling, group training, one on one interaction, and role play.
• Ensure that all procedures and training materials are defined and validated annually.
• Minimal travel supporting business operations may be required.

Benefits

• Comprehensive healthcare plans for you and your family.
• Discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses.
• Educational Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees