Loss Mitigation Specialist/Loan Servicing

TEKsystems•San Diego, CA

11d•$23 - $23•Remote

About The Position

This candidate is being submitted for the Loss Mitigation Underwriter role supporting Guild Mortgage’s high-volume loss mit operations. The ideal fit is someone who can work in a fast‑paced, deadline-driven environment, learn new mitigation processes quickly, and manage a large pipeline of files with accuracy and urgency. The candidate must be comfortable working in Excel, following structured review workflows, and meeting strict turn-time expectations. The team will train candidates on FHA, VHA, and CalHFA/CalHEP program files as well as internal waterfall processes. Strong attention to detail, responsiveness, and the ability to hit deadlines consistently are essential.

Requirements

Strong sense of urgency
Sharp, detail‑oriented, deadline-driven
Solid Excel proficiency (role is very manual & Excel-heavy)
Comfortable with high-volume repetitive work
Eager to learn loss mitigation waterfalls if no prior experience
PST hours required

Nice To Haves

Experience in loss mitigation or mortgage but not crucial because of the pay rate.
Sharp/smart candidates with high sense of urgency that have solid excel skills.
Can handle a fast paced manual environment.

Responsibilities

Review 18+ loan files per day across multiple programs (FHA, VHA, CalHFA/CalHEP).
Complete required actions within 5 days per file and meet 30‑day decision timelines.
Perform manual waterfall analysis using Excel-based worksheets.
Validate loan information, eligibility, and program options.
Work with tight deadlines and a high sense of urgency.
Maintain accuracy and consistency in manual calculations and documentation.
Collaborate with the team and escalate issues appropriately.