Loss Mitigation Specialist
INB, N.A.•Springfield, IL
267d•$40,000 - $50,000
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About The Position
The Loss Mitigation Specialist is responsible for proactively contacting borrowers with delinquent accounts to discuss late payments, explore solutions to resolve past-due balances, and assist with payment arrangements or loan modifications. This role plays a critical part in supporting the financial well-being of both borrowers and the institution by helping to reduce losses and improve loan performance. Communication is primarily conducted through phone calls and email. This position requires strong interpersonal and problem-solving skills.
