Depth & Scope: Initiates processing and resolution of bankruptcy, foreclosure and workout activities for assigned accounts, focusing on homeownership counseling activities and negotiating workout solutions and ensuring prompt resolution of legal matters Resolves escalated issues and problems by conferring with staff, other internal departments, outside contacts and others as necessary Provides training and mentoring for new and less experienced staff Participates in the development of operating policies and procedures Works with Customers or agents of Customers to resolve delinquency and continued legal action or adverse action Authorized to execute items such as deeds, security agreements, financing statements, assignments, releases, affidavits, and other instruments incident to those documents listed and necessary to carry out and effectuate the proper servicing and/or collection of loan debt to the bank Provides technical guidance and assists staff with the most complex aspects of work as necessary Coordinates with attorneys, trustees, debtors and others to research estates in bankruptcy, probate or workout in various states to minimize losses and maximize recoveries Coordinates subsequent asset sales and other collection and recovery activities to secure maximum payback for Company owned property Completes necessary account documentation, involving inside and outside personnel as needed Initiates loss mitigation activities after approval of foreclosure; Coordinates asset sales and other collection and recovery activities to secure maximum payback for Company owned property
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees