Loss Mitigation Intake Coordinator

TEKsystems•San Diego, CA

1d•$23 - $23•Onsite

About The Position

Looking to make a real impact while building your career with a respected mortgage leader? Guild Mortgage is hiring two Loss Mitigation Intake Coordinators to join our fast-paced, high-impact Loss Mitigation team. If you’re detail-driven, thrive on structure, and know your way around RESPA / Regulation X, this could be your next great move. As a Loss Mitigation Intake Coordinator, you’ll be the first point of action for borrowers seeking help—playing a critical role in preventing foreclosure and ensuring compliance. Guild Mortgage is known for internal growth and regularly converts contractors to permanent employees. If you’re a quick learner who enjoys structured work and wants to grow with a company that invests in its people, Guild Mortgage wants to meet you. Apply now and be part of a team that helps borrowers move forward when it matters most. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements

Working knowledge of Loss Mitigation and RESPA / Regulation X
Experience handling high-volume email workflows
Strong understanding of loan workout or mitigation processes
Ability to work in a fast-paced, highly repetitive, deadline-driven environment
Proficiency in Excel and Microsoft Office
Excellent written and verbal communication skills
Highly organized with sharp attention to detail

Nice To Haves

Prior mortgage servicing or investor guideline experience
Familiarity with document repositories or servicing systems

Responsibilities

Manage high-volume borrower and collections emails
Initiate and process loss mitigation requests, appeals, and complaints
Review and gather financial and supporting documentation to complete loan workout packages
Identify request types and route work to the correct internal departments
Conduct retention reviews and payment deferrals
Enter and upload documents into BLITZ/AIQ
Ensure files meet investor guidelines, CFPB standards, and Regulation X (RESPA)
Accurately document and maintain internal tracking (I5)
Follow up on outstanding items to meet strict deadlines
Deliver professional, empathetic customer service to borrowers in financial distress
Support front-desk duties such as bulk and specialty mailings as needed