Loss Draft Associate

Proctor Financial, Inc.•Daytona Beach, FL

About The Position

The Loss Draft Associate monitors the repair process for losses suffered by borrowers using the loss draft module. This requires working in a call center environment. All activity pertaining to the claim must be documented in the loss draft module and in some cases the client’s servicing system as well.

Requirements

High School Diploma/GED
Computer knowledge - Proficient in Windows based environment
Microsoft Office Skills
Strong analytical skills
Customer Service Skills
Strong communication skills both written/verbal
Strong organizational skills
Attention to detail
Ability to prioritize workflow and work in a fast paced environment
Works well in a team environment
Attendance/Quality/Production must meet or exceed PFI standards
Repetitive motion.
Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
Vision sufficient for use of a computer monitor.
Sedentary position.
Ability to sit at a desk 7-8 hours per day.
Employee not substantially exposed to adverse environmental conditions.
Employee must regularly lift, push, pull, and/or move up to 15 pounds.
Ability to stand, bend, and reach for limited periods of time for filing, retrieving, and organizing office area.