Loss Analysis Specialist

Two Harbors Investment•Fort Mill, SC

About The Position

The Loss Analysis Specialist is responsible for monitoring and completing all activities related to the loss analysis review of all claims in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing loss analysis timelines and workflow processes on files in which a claim must be filed. These files should be managed in accordance with established work rules, goals & objectives to improve timeline and performance. The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.The Loss Analysis Specialist reports to the AVP-Loss Analysis. The Loss Analysis Specialist must build strong working relationships with key internal business partners as well as outside vendors.

Requirements

At least 1 year of Mortgage Servicing Experience
Al least 1 years of Claims and/or Loss Analysis Experience
Bachelor’s Degree
Knowledge of basic computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook.
Requires extreme attention to detail and ability to adhere to strict guidelines and procedures.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Excellent oral communication skills, including ability to effectively coach, motivate, and lead staff.

Nice To Haves

GSE and Government Experience Preferred
CMAX Experience Preferred
MSP (Black Knight product) experience/knowledge is desired

Responsibilities

Service mortgage accounts to ensure the claim was processed and paid in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and Company guidelines.
Ensure the loss analysis was completed by the required milestone(s)
Ensure accuracy of the loss analysis review
Perform a loss analysis of the claim filing to reconcile cash flow, identify variances, and determine if a supplemental filing is needed.
Manage loss analysis monitoring on assigned cases by advising and instructing various parties involved with the claims process such as attorneys, investors and insurers.
Perform detailed analysis on all aspects of the assigned portfolio including performance, timelines, overall characteristics, and status to ensure compliance with the claim activities.
Diligently follow up on all outstanding requests and telephone calls from internal and external partners
Provide management detailed loss analysis, investor scenarios, and recommendations for resolution
Manage reports geared to drive workflow
Manages exception reporting used as key controls for minimizing risk
Follow departmental and business policies with strict adherence
Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners
Perform related duties as assigned by manager
Incumbent will be responsible for meeting RoundPoint’s commitment to compliance