Longevity Experience Manager (Clinic Manager)

Agentis Longevity•Chesterfield, MO

1d•$70,000 - $80,000•Onsite

About The Position

We’re Mantality Health, an Agentis Longevity Clinic Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments – advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men’s health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services. As the Longevity Experience Manager (Clinic Manager) at Agentis, you are the heartbeat of the clinic. You will be responsible for running day-to-day operations with a focus on maintaining a consistent, high-touch patient experience that reflects the Agentis brand. This role requires a proactive leader who is as comfortable solving logistical problems as they are in cultivating a service-first, patient-centered, & team-obsessed culture.

Requirements

2–4 years of experience managing operations in a healthcare, wellness, or retail setting.
Strong leadership and organizational skills with the ability to juggle multiple priorities in a fast-paced environment.
Familiarity with EMR, scheduling, CRM, and POS systems.
Ability to manage a team with empathy, structure, and accountability.
Passion for health, wellness, and helping others live longer, healthier lives.

Responsibilities

Oversee all aspects of daily clinic operations including opening/closing procedures, staff management, and scheduling workflows.
Ensure the environment reflects the Agentis standard – clean, efficient, and welcoming.
Represent the Agentis brand with professionalism and integrity at every patient and staff touchpoint.
Cultivate a positive, team-based culture within the clinic that prioritizes empathy, education, and efficiency.
Work closely with the front desk and Patient Experience Specialist to ensure every patient interaction is seamless and supportive.
Manage ordering and tracking of medical supplies, retail inventory, and office necessities.
Oversee front desk associates, setting expectations for performance, communication, and organization.
Maintain accurate and up-to-date patient records in the clinic systems.
Process patient payments and support billing workflows in coordination with the central billing team.
Track and reconcile daily revenue, ensuring all financial processes are followed with precision.
Work closely with the Provider to fill 75%+ of available appointment slots through local outreach, recall, and rescheduling.
Monitor and report key operational and clinical KPIs including:
Clinic Revenue
Net Promoter Scores (NPS) for both Clinic and Providers
Clinical Protocol Adherence at 95%+ consistency