Logistics Warehouse Supervisor

Mondelēz International•West Chester, OH

About The Position

The Supervisor, DSD Warehouse role is a front-line leadership role that is responsible for day-to-day tactical tasks of the daily warehouse operations. The Supervisor, DSD Warehouse is responsible for effectively driving execution against all core Key Performance Indicators (KPI’s) and priorities in the 4 major pillars of Safety, Service, Savings and People. Additional responsibilities: Active on the branch warehouse floor – coaching Warehouse associates, 5S, managing standard work processes for the Warehouse Pillar & optimizing service, and ensuring the labor structure is aligned with the branch financial plan. Responsible for Pallet Methods, training, developing, and providing direction for pick/pack/loading procedures. Supervisor, DSD Warehouse are responsible for the execution and engagement of daily management system Level 1 meetings. KPIs: Safety incidents/accidents, Overtime %, Pallet Methods %, Warehouse Performance Management, OSHA Rules and Regulations Secondary KPIs: CPH, Indirect hours (non-productive), time between trucks, receiving plans, detention, Material Handling Equipment (MHE) management/utilization.

Requirements

HSE Essentials- Foundational, Intermediate, Advanced or Expert
Warehouse Operations- Foundational, Intermediate, Advanced or Expert
Business Partnering- Foundational, Intermediate, Advanced or Expert
Customer Centricity- Foundational, Intermediate, Advanced or Expert
Safety (Personal Process & Vehicle)- Foundational, Intermediate, Advanced or Expert
Warehouse Labor Planning (WPP)- Foundational, Intermediate, Advanced or Expert
Federal / State Regulatory Compliance & Law (OSHA, Worker’s Compensation, HR Policies)- Foundational, Intermediate, . Advanced or Expert
Minimum bachelor's degree or equivalent experience required
2-5 years of --Logistics experience (recommended but not required)
Leadership and Team Management: Ability to lead, motivate, and develop Core Teams. Strong skills in delegation, performance management, and team engagement.
Organizational Skills: Enhanced skills related to branch management & DSD processes and procedures. Ie. scheduling and workload management.
Safety and Compliance: Knowledge of industry regulations, safety standards and compliance requirements. Ability to enforce and model adherence to safety protocols.
Analytical Thinking: Ability to analyze warehouse metrics and optimize performance. Proficient in interpreting data to improve efficiency and reduce costs.
Business Acumen: Understanding of the Consumer-Packaged goods (CPG) industry.

Responsibilities

Manage daily plans including but not limited to warehouse tasks, supporting inventory management, employee performance, and daily communication with internal partners and external customers/stakeholders.
Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Savings, and (4) People.
Promote Safety culture Responsible for driving plans that reduce branch incident/accident rates, ensuring a successful quality inspection (internal/external), holding DMS meetings, and developing hourly employees to provide support for safety/quality audits.
Responsible for ensuring accuracy for all orders provided by the customer with the usage of Ring Scanner. Participates in cross-functional meetings with Demand/Fulfillment Planning for inbound shipments, Retail Teams, Customers Teams, and Headquarters Support including Leadership Planning Team meetings.
Responsible for completing payroll approvals (INFOR) for all direct reports in a timely manner. Responsible for targets for productivity in the warehouse by managing labor, understanding and assisting the annual productivity plans, executing Lean Six Sigma and capital projects, and maintaining the loss prevention network regarding waste and indirect labor. Identify supply chain opportunities and develop strategic plans with management. Understand and participate in the continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation
Interview, onboard, and develop direct reports/core team in multiple formats (classroom, On the Job Training, Work-with, etc..) across entire Warehouse operations. Coach direct reports to create and execute development plans and support individual career goals. Manage and engage with local hourly employees (Union/Non-Union) including coaching, communication, developing, and building relationships with all employees. Partner with the Inventory Specialist to evaluate processes to identify ways of increasing productivity.