Logistics Systems Analyst – Manhattan WMOS

The Container Store•Coppell, TX

18h•Hybrid

About The Position

The Logistics Systems Analyst is responsible for the administration, optimization, and support of the Manhattan Warehouse Management Operating System (WMOS) within the distribution environment. This role serves as the subject matter expert, working closely with operational teams to configure, troubleshoot, and enhance system functionality while enabling data-driven decision-making across the supply chain organization. The position bridges the gap between IT and warehouse operations, translating business needs into system solutions that drive efficiency and accuracy. This is a full-time, salaried, exempt position, based in Coppell TX on a hybrid basis. Please note the company will not pay for relocation for this position or consider candidates outside of Dallas Fort Worth, TX.

Requirements

College degree required with focus in Business Administration or Statistics
3-5 years’ experience in report development and analytics
3-5 years' experience in Warehouse Management Systems (Manhattan WMS schema preferred)
Experience with database systems (using SQL and Python) and Business Intelligence reporting systems (MicroStrategy and IBM Cognos experience preferred)
Experience configuring, testing, supporting, and troubleshooting Lucas Voice Picking, preferred
Expertise in delivery technologies and data access, including familiarity with metadata, data organization, data quality assessment and data profiling
Experience integrating new software and programs into data services
Familiarity with retail KPIs including sales, gross margin, inventory, etc.
Familiarity with warehouse operations including receiving, putaway, picking, packing, and shipping processes
High proficiency with advanced spreadsheet and word processing applications including Microsoft Word and Excel
Strong project management skills including experience in Scrum project methodology, creating and managing business requirements documents (BRDs), quality assurance testing and deployment
Experience in developing graphical and visual reporting
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Ability to participate in on-call rotation to support two shift / seven day per week logistics operation if needed
Knowledge of Retail and a passion for following trends in the industry
Based in Dallas/Ft. Worth area

Responsibilities

Partners with warehouse operations to gather requirements, identify system gaps, and configure or enhance WMOS functionality to support operational objectives
Develops, maintains, and distributes standard and ad-hoc operational reports and dashboards leveraging Manhattan WMOS data, Oracle SQL, and BI tools such as IBM Cognos or MicroStrategy
Investigates, validates, and cleanses data from Manhattan WMOS and integrated systems (WCS, TMS, ERP) to ensure accurate and reliable reporting and operational insights
Supports the development and implementation of the “Analyst Onboarding Program" to ensure new employees receive proper training and access to the applicable BI and Analytics tools
Responsible for the development, deployment, and training of new analytical tools, reports, and dashboards across multiple platforms including email, web and mobile
Writes and maintains complex Oracle SQL queries to extract, validate, and analyze data from the Manhattan WMOS database to support operational reporting, performance tracking, and root cause analysis
Collects, analyzes and conveys end-user feedback enabling prioritization of enhancements of new or existing reporting and dashboards
Monitors system performance, interfaces, and integrations between Manhattan WMOS and upstream/downstream systems, escalating issues and coordinating resolution with appropriate technical teams
Develops and maintains system documentation including configuration guides, standard operating procedures, training materials, and data dictionaries specific to Manhattan WMOS
Supports strategic and tactical analytics and reporting projects using the Agile Scrum methodology, including the development, communication and maturation of business requirements
Presents system performance analysis, operational metrics, and project updates to various stakeholders including distribution leadership and executive teams
Consistently arrives promptly to work the assigned schedule
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
Performs other requested tasks and duties

Benefits

Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve : We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.