Logistics Specialist (ICE Transport)

MVM, Inc.•Phoenix, AZ

About The Position

The Logistics Specialist (LS) supports 24/7 operations and performs operational, logistical support, and administrative tasks required to support ground and air transportation. The Logistics Specialist works in conjunction with field staff and site leadership, Command Center, corporate logistics department, and stakeholders to coordinate the safe transport of minors and/or families and staff. He/she manages daily operations for inventory, supplies, distribution, facilities, and transportation for the site assigned. The Logistics Specialist conducts vehicle safety, including regular preventative and corrective vehicle maintenance, and ensures drivers are authorized to operate vehicles.

Requirements

Possess an associate degree in an appropriate discipline from an accredited college (a high school diploma with two or more years of relevant experience may be substituted for an associate degree) and,
Have at least two years of documented experience in a field related to security, law, social work, detention, corrections, or similar occupational area; certification, licensure, and credentials applicable to the professional accreditation of the position (a minimum of four years of experience is required when a high school diploma with two or more years of relevant experience is substituted for an associate degree).
Two or more years’ experience in business, logistics, transportation, supply chain or a related field.
Demonstrate basic knowledge of vehicle maintenance (e.g., PM, inspections, safety checks, etc.,) as well as warehouse and inventory procedures (e.g., FIFO concept).
Excellent communication skills, both verbal and written, and interpersonal skills to effectively interact with employees and with clients.
Bilingual in English and Spanish required.
Ability to take technical direction and feedback from various sources.
Committed to providing outstanding customer service and representation of MVM in a professional manner.
Requires the ability to prioritize work, meet stringent deadlines, balance multiple tasks and work in a team environment.
Strong attention to detail.
Ability to pass a Government Security Background Investigation, including a favorable credit check, no criminal record, and no prior drug use.
Work a flexible schedule, including nights, weekends, and graveyard shifts.
Demonstrated computer skills including Microsoft Office Suite (Word and Excel).
Possess a valid and current driver’s license with safe driving record.
Experience using tablets and smart phone technology.
Ability to deliver the highest quality of work under extreme pressure.
Analytical and problem-solving skills

Nice To Haves

Inventory and surveillance software experience preferred.

Responsibilities

Follows company and contract policies, procedures, and guidance.
Prepares, reviews, and coordinates the documentation, personal property and special accommodations required for transportation of all minors and ensures all paperwork is provided for proper transport for reunification or transfer to shelter.
Assists with transfer of custody and property for small and/or large groups.
Keeps in constant communication with transport teams assuming custody of minors and/or family units, to include checking status of vehicles in route.
Informs Command Center and Site leadership of any transport cancellations.
Inventories, orders, and delivers meals, supplies, electronics, and/or clothing; prepares backpacks with essentials including tablet and mobile phone for trips.
Drives passengers to and from client sites and/or airports.
Installs/removes child car and booster seats based on age and height/weight, as required.
Observes and assists with UC and/or family unit orientation, answers questions, and describes the transport process.
Assists in charter flights/buses preparations, to include reviewing documentation, inspecting bathrooms for cleanliness to ensure high standard of quality, and driving to flightline.
Cleans vehicles, sanitizes interiors, and ensures they are fueled and ready for ground trips.
Checks vehicles for contraband and ensure coolers and emergency kits are in vehicles.
Updates information in the company’s database systems (e.g., Canvas, Verizon Connect, Pantry, fleet system, etc.) and prepares transportation, equipment, inventory, and meal reports as well as Ad Hoc reports as required.
Assists in tracking, and monitoring logistics specific training (e.g., DOT, inventory, fleet, facilities, etc.) and assists with logistics projects as needed.
Assists management staff with cost benefit estimates as directed by supervisor.
Monitors and reports DOT compliance, camera surveillance and GPS tracking, driver IDs (e.g., key fobs), and Hours of Service information for compliance purposes and elevates concerns to supervisor and Site Manager.
Follows company quality control and inspection plans and executes the company’s Fleet Management program, including Preventive Maintenance (PM), mileage tracking, registration, tolls, inspections, logs, etc., as required.
Tracks inventory and supplies; monitors availability of stock; coordinates with Logistics Supervisor and Site Manager on shortages.
Executes the facility management program, and reports any site repairs and building wear and tear to Logistics Supervisor and Site Manager
Participates in logistics synchronization meetings as requested.
Performs other duties as assigned.