Logistics Specialist- 2nd shift

RXO, Inc.•Southfield, MI

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As the Specialist, Logistics (SNE), you’ll be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.

Requirements

1 year of logistics experience
General knowledge of the transportation industry

Nice To Haves

High school diploma or equivalent
Experience writing routine reports and correspondence
The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Responsibilities

Maintain customer profile information and enter loads from customer tenders into the Transportation Management System (TMS)
Ability to demonstrate expert understanding of the aircraft and chartering process
Manage charter, air expedite, hand-carry bookings from enquiry to completion
Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
Investigate product overages, shortages, damages, and complete appropriate documentation
Schedule and reschedule delivery appointments for all loads
Provide detailed directions and instructions to properly route drivers