Logistics Specialist

VontierStow, OH
18d$23 - $25Hybrid

About The Position

The Logistics Specialist is responsible for ensuring efficient transportation and supply chain processes through proactive scheduling, shipment visibility, and vendor administration. This role supports operational excellence by managing freight claims & billing, resolving escalated customer service issues, and maintaining compliance across logistics activities. The position requires strong organizational skills, attention to detail, and the ability to collaborate with internal teams and external partners. This is a Hybrid Position (Monday & Friday Remote)

Requirements

  • Bachelor’s Degree Required
  • 1+ years of prior Logistics / Transportation Experience.
  • Strong communication skills - verbal, written.
  • Negotiating Training / Experience.
  • Computer skills/Experience.
  • Microsoft Excel.
  • JD Edwards or Similar ERP System.
  • Strong Problem-Solving Skills.
  • Tenacity/Do What It Takes.
  • Effective Time Management and Personal Organization.
  • Sense of Urgency – Quick to Prioritize Multiple Tasks.
  • Flexibility – Able to Adapt to Changing Responsibilities.
  • Continuous Improvement, Doesn’t Accept the Status Quo.
  • Leadership & Followership.

Nice To Haves

  • Concentration in Supply Chain preferred

Responsibilities

  • Scheduling and Logistics Support: Work with suppliers to schedule inbound trucks via the appropriate mode of transportation based on the routing guide.
  • Shipment Visibility: Track and trace ocean and air freight movements to maintain delivery performance.
  • Transportation Coordination: Monitor traffic inbox for logistics requests, including letters of authorization and reconsignment activities.
  • Claims Management: Process and track freight claims internally and with carriers to ensure timely resolution.
  • Vendor and Account Administration: Coordinate new vendor setup and maintain accurate address book records.
  • Freight and Billing Oversight: Review and code carrier invoices to ensure compliance and accuracy.
  • Resolve Customer Service Issue Escalations: working with customer service to create SOPs for common issues that can be implemented to improve first call resolution and reduce the number of escalations entered via our EPOST system.
  • Other tasks as assigned

Benefits

  • Annual bonuses/incentives (depending on position)
  • Immediate company benefits (medical, dental, vision, life, etc.)
  • 401k with company match
  • 401k defined contribution after 1 year of service
  • High level of employee engagement
  • Walking path and gym equipment onsite
  • Food trucks on site during the summer
  • Dress for your day - every day casual/jeans
  • Employee discounts
  • 15 days vacation + 4 floating holidays + 8 paid holidays
  • Paid maternity & paternity leave
  • Tuition reimbursement
  • Student loan payment assistance
  • Hybrid work environment (2 days remote)
  • Annual Day of Caring for employees to volunteer
  • Discounts on tools
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