Logistics Specialist

CRG•Charlotte, NC

31d•$52,000 - $62,000•Hybrid

About The Position

One of CRG's largest clients located in South Charlotte is hiring for a Logistics Specialist to join their team! This position involves managing the operational processes of shipments and continuously communicating with clients and suppliers to ensure efficient delivery processes. About the Company: Our client is an international logistics and supply chain company that uses land, sea, and air to move products around the world. It has been named the world's largest container shipping company by both fleet size and cargo capacity. It employs over 100,000 people globally and operates in over 100 different countries with Charlotte being one of their largest offices in North America. This company scored in the top 10% of companies in the world based on its diversity and Employee Net Promoter Score, which shows that the organization truly does care about the happiness and success of its employees. We have helped hire 100+ employees at this organization, several of whom have received promotions and have moved onto new teams within the company. Overall, the company offers a positive work environment, stability, growth potential, a hybrid work schedule, and a competitive benefits package.

Requirements

Bachelor's degree OR 2-4 years of experience in the transportation industry
Organization and time management skills
Ability to lead meetings and maintain excellent communication skills
Working knowledge of MS Office Suite and ability to quickly adapt to software (specifically MS Excel)
Possess conflict resolution and negotiation skills while being a team-player and striving for results

Responsibilities

Serve as point of contact for escalations and deviations for Delivery and other business factors.
Serve as point of escalation to resolve customer queries / issues.
Ensure that all import and export requirements are adhered to, including meeting and exceeding customer requirements and expectations, safety, documentation, and regulatory requirement.
Work closely and build a good relationship with all Delivery teams to ensure timely delivery of cargo and communication.
Service as point of escalation for vendors.
Ensure good working relationship with vendors and monitor vendor service, report trends to managers, and maintain working relationship liaisons.
Identify and suggest opportunities for continuous improvements and cost reductions.
Co-own KPI's and other measurements within Delivery and initiate any necessary action plans for improvement.

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