Logistics Specialist Warehouse (48102)

Welbilt•Coppell, TX

1d•Onsite

About The Position

About Us: Welbilt, part of the Ali Group and a recognized global leader in commercial foodservice equipment, delivers premium, innovative products that help our customers thrive in the kitchen. Our newly opened Customer Experience Center (WEC) in Coppell, Texas, is a flagship facility designed to elevate customer interactions by combining dynamic live demonstrations, hands-on training, equipment showcases, and integrated support functions under one roof. The WEC functions not only as a center for brand immersion and culinary excellence, but also as a vital logistics and distribution hub supporting our customers and sales teams across North America. Position Summary The Logistics Specialist will coordinate shipping and scheduling with transport carriers, support warehouse operations, and provide customer service. This role will also research and resolve order discrepancies to ensure on-time shipping.

Requirements

2+ years of experience in freight quoting, booking, trucking arrangements, and issue resolution.
High School diploma or equivalent required.
Strong problem-solving and multitasking skills in a fast-paced, customer-focused environment.
Excellent written and verbal communication skills.
Proficiency in Microsoft Word, Excel, and related software.
Highly organized with strong attention to detail.
Team-oriented, positive, and adaptable.
Fluency in English required; Spanish a plus.
Consistently align with Company core values.

Nice To Haves

Spanish a plus.

Responsibilities

Create and manage ASNs; resolve issues with purchasers and suppliers.
Issue sales order picklists, confirm shipments, and investigate discrepancies.
Track and follow up on incoming shipments with carriers.
Manage inventory adjustments related to quality issues.
Handle customer returns and resolve shipping/receiving issues.
Arrange and process vendor returns.
Update and manage freight quote programs; coordinate manual quotes and special handling.
Prepare and issue customs documents, as needed.