Logistics Solutions Specialist II - Logistics

LabConnect • Johnson City, TN

5d

About The Position

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
Job Summary
The Logistics Solutions Specialist II is responsible for managing logistics strategies, documentation, and compliance for clinical trial projects of increasing complexity. This role supports study setup, maintenance, and execution, ensuring accurate logistics documentation and global compliance. The Logistics Solutions Specialist II manages a portfolio of complex studies and collaborates closely with internal teams and external partners.
This role is based in the United States.

Requirements

• BS or MS in Business, Logistics, Supply Chain or related field preferred; a combination of relevant education and experience may be considered in lieu of a formal degree.
• 4+ years of industry-related logistics experience in managing clinical studies required. Experience managing complex clinical studies preferred.
• Knowledge of international supply chain processes, carriers, third party logistics companies, forwarders, couriers, and transportation performance measures required.
• Able to operate at a fast pace and manage multiple deliverables simultaneously with tight deadlines.
• Strong communication skills.
• Able to work independently.
• Exemplary multitasking and organizational skills.
• Must have excellent interpersonal skills and maintain both a proactive and positive attitude.
• Full fluency in English
• Must have strong math abilities
• Ability to apply concepts of basic algebra and geometry is preferred.
• Proficiency in Microsoft Office applications and ERP software.

Nice To Haves

• Experience leading and mentoring others preferred.

Responsibilities

• Collaborate with Setup Managers, Strategic Client Managers and Project Managers to ensure that all logistics needs for assigned projects / programs are clearly defined and documented.
• Manage 20-40 studies at a time, which are classified as complex with a high level of importance.
• Provide immediate response to Project Management on logistics queries and concerns.
• Serve as the primary logistics contact for Project Management and Client Services and is in direct contact with Sponsors and/or Contract Research Organizations in case of specific logistics topics.
• Investigate, with support of colleagues in the logistics team, feasibility for shipping lanes in support of client objectives for site and laboratory locations; make recommendations for transit strategies.
• Support in creating a document of site-instructions, i.e., Starter Packs, in collaboration with the selected carrier(s).
• Develop logistics and customs compliance strategies and processes for assigned projects / programs.
• Develop and execute processes for drafting and managing pro-forma and shipment-specific invoices across all partners, vendors and regions.
• Manage all logistics documents required for movement of materials and biological specimens across global borders for assigned projects / programs; review and facilitate signatures per site/country.
• Explain the performance of international carriers and logistics solutions of the assigned projects / programs, based on data.
• Implement and maintain processes to handle daily transactions as necessary to ensure timely movement of products from origin to destination for assigned projects / programs.
• Assume all responsibilities of other roles in the Logistics Team when required in support of assigned projects / programs.
• Participates in investigation and corrective/preventive actions for Quality Events related to logistics failures in assigned projects/programs.

Benefits

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!
• In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees