Logistics Scheduler Lead

Cabinetworks Group • Middlefield, OH

5d

About The Position

Contact consumers to set up deliveries, coordinating production schedules, developing truck routes and providing general customer service. PRINCIPAL FUNCTIONAL RESPONSIBILITIES: Lead, train, and assign duties to direct reports to ensure productivity, efficiency, and effectiveness. Communicate and train direct reports on process, system, operational, and vendor start-up changes. Monitor the plant’s production load using system tools. Allocate additional material capacity as needed to maintain lead-times. Manage routing solutions and optimize cube utilization for production and delivery trucks. Maintain regular communication with dispatch, customer care, consumers, and sales personnel to resolve lead-time, delivery, and other issues. Manage exception reports and communicate necessary changes to schedulers. Create and build new dispatches for Final Mile locations, adjusting dispatches to match production capacity and holidays.

Requirements

• High School diploma or GED.
• 1 year of scheduling experience in a dispatch environment.
• 3 years of call center and/or dispatching experience.
• Proficient computer skills required, including Microsoft Office Suite.
• Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
• Excellent organizational skills and ability to function in a fast-paced, highly visible, and changing environment.
• Excellent problem-solving, critical thinking, and decision-making skills.
• Excellent verbal and written communication skills with the ability to interact with external customers.

Nice To Haves

• Associate’s degree in business administration or related field.
• Prior Cabinetry scheduling experience.
• Prior dispatch software experience.

Responsibilities

• Lead, train, and assign duties to direct reports to ensure productivity, efficiency, and effectiveness.
• Communicate and train direct reports on process, system, operational, and vendor start-up changes.
• Monitor the plant’s production load using system tools.
• Allocate additional material capacity as needed to maintain lead-times.
• Manage routing solutions and optimize cube utilization for production and delivery trucks.
• Maintain regular communication with dispatch, customer care, consumers, and sales personnel to resolve lead-time, delivery, and other issues.
• Manage exception reports and communicate necessary changes to schedulers.
• Create and build new dispatches for Final Mile locations, adjusting dispatches to match production capacity and holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees