Logistics Regional Manager

TopHat Logistical Solutions•Glendale Heights, IL

About The Position

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price. The Regional Manager position provides support to home delivery services for a designated market region. This position is responsible for managing daily operations of 3+ locations through the management of multiple Location Managers. In addition, the Regional Manager maintains positive and ongoing relationships with external clients as well as staff, and is responsible for generating and maintaining the highest in customer satisfaction, scores and revenue.

Requirements

4 Year Degree or equivalent work experience in the In Home Delivery space.
2 years logistics/In Home Delivery management experience.
2+ years management experience.
Must be willing to work flexible schedule – 50% travel time required.
Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).
Excellent ability to problem solve and process information with high levels of accuracy.
Experience in hiring management and office personnel.
Ability to accurately analyze situations and reach productive decisions based on informed judgment.

Responsibilities

Oversee 3+ in home delivery/warehouse managers across the U.S.
Daily and weekly collection of operational data and performance report assessments.
P+L responsibility including annual budgeting and monthly variance analysis over 3+ operational accounts.
Develop and maintain a highly motivated workforce and a teamwork-based culture.
Recruit and maintain a compliant roster of high performing independent contract carrier delivery teams.
Consistent teamwork + relationship building with TopHAT Corporate to ensure all TopHAT policies and procedures are followed.
Train new employees and cross-train other employees for all positions.
Conduct thorough and career-oriented Annual Performance Reviews.
Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements
50% Travel time required as needed