Job Purpose: Manage the acceptance and fulfillment of customer orders to ensure customer satisfaction and RJW profitability through the efficient utilization of equipment. Essential Duties and Responsibilities: Manage warehouse routing guide Ensure all freight for given warehouse is covered Coordinating and organizing pool summary for given warehouse Work with given carrier base Coordinate with team if warehouse carrier base cannot cover Coordinate with wolfpack to cover if team’s carrier base cannot cover Make sure freight is preloaded on RJW trailer if our existing carrier base cannot cover Other tasks as assigned by manager. Manage Warehouse Trailer Pool Two (2) RJW trailers on site Two (2) Carriers with at least 2 trailers on site Coordinate with warehouse to make sure onsite trailers are being utilized Work with transport if needed to make sure trailers are being backed into warehouse to be preloaded. Send rate confirmations to carrier(s) within the warehouse routing guide Notify carrier(s) when trailers are loaded and ready to be picked up Work with the tracking team if needed for updates to ensure loads are picked up/delivered on time Maintain a 98% or higher on time delivery percentage Maintain a 15% or higher margin Work within warehouse carrier base and another team’s carrier base to increase margin if possible Notify team lead of any issues Carrier related Warehouse related CSS related Manage/maintain relationships with warehouse carrier base Additional Responsibilities: Efficient management skills. Interpersonal skills. Planning / scheduling skills. Good judgement. Ability to create reports. Good communication skills.
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Career Level
Entry Level
Education Level
High school or GED