Logistics & Operations Manager

iKamper Inc•Kent, WA

120d

About The Position

The Logistics Manager is responsible for overseeing all warehouse operations, logistics coordination, and inventory control for iKamper USA. This role ensures that inbound and outbound processes run efficiently, accurately, and in alignment with the company’s operational and financial goals. The ideal candidate is hands-on, detail-oriented, and able to balance strategic planning with day-to-day operational execution.

Requirements

5+ years of experience in warehouse and logistics management, preferably in outdoor equipment, consumer goods, or e-commerce.
Hands-on experience with ERP systems (NetSuite preferred) and inventory management tools.
Knowledge of U.S. import/export compliance, including customs documentation and freight operations.
Strong analytical and organizational skills, with proficiency in Excel and data-driven decision-making.
Excellent leadership, communication, and problem-solving abilities.
Ability to occasionally lift up to 50 lbs and work in a warehouse environment.
Valid driver’s license required; forklift certification preferred.

Responsibilities

Supervise daily warehouse activities, including receiving, storage, picking, packing, and shipping.
Decide which orders to fulfill each day based on shipping priority, order type (B2B/B2C), and inventory availability.
Maintain an organized, clean, and safe warehouse environment compliant with OSHA standards.
Develop and enforce Standard Operating Procedures (SOPs) for all warehouse activities.
Oversee warehouse layout optimization for improved space utilization and workflow efficiency.
Lead and train warehouse staff to ensure productivity and quality standards are consistently met.
Coordinate domestic and international shipments, including exports to Canada and imports from South Korea (HQ).
Work closely with freight forwarders, carriers, and customs brokers to ensure on-time and compliant deliveries.
Manage logistics costs and negotiate competitive shipping rates with vendors.
Track and resolve delivery discrepancies, freight claims, and damages.
Oversee cycle counts and full physical inventory counts.
Collaborate with Finance and Supply Chain teams to ensure accurate inventory valuation and reporting.
Monitor and reconcile inventory variances in NetSuite ERP.
Maintain accurate SKU-level visibility for both B2B and D2C channels.
Identify and implement process improvements to reduce cost, improve accuracy, and increase throughput.
Prepare and present monthly reports on logistics costs, fulfillment performance, and warehouse KPIs.
Partner with the Finance and Sales teams to forecast demand and support demand planning.
Supervise warehouse staff, providing clear goals, coaching, and performance evaluations.
Collaborate cross-functionally with Sales, Finance, Customer Service, and HQ logistics teams.
Ensure alignment with company values and foster a culture of accountability, teamwork, and safety.