Logistics Operations Manager

Carrier Corporation

421d • $90,263 - $157,959 • Remote

About The Position

The Logistics Operations Manager will oversee Carrier's Replacement Components' 3rd Party Logistics (3PL) Distribution Centers in the US, managing both Carrier employees and a large team of 3PL associates. The role focuses on meeting business goals, providing excellent service to customers, and supporting strategic objectives related to product storage and shipping.

Requirements

• Bachelor's degree of science or arts.
• 5+ years experience in Logistics / Supply Chain.
• 5+ years experience in warehouse management.
• 2+ years people management.
• Ability to travel up to 20% (domestically and in North America).

Nice To Haves

• Experience with ERP systems; SAP and/or JDA/Blue Yonder.
• Certified in Six Sigma or some Lean Principles.
• Adaptable to fast-paced environments with changing circumstances, direction, and strategy within a diverse organization.
• Strong verbal and written communication skills with a history of influencing multiple levels of the organization.
• Ability to make logical and accurate decisions using the best available information.
• Ability to handle multiple priorities and anticipate needs.
• Detail-oriented and well organized.
• Ability to work across multiple teams.
• Excellent skills in word processing, spreadsheet use and development, and integrated database systems.
• Proven ability to succeed in the day-to-day management of sustaining and strategic priorities.
• Technical knowledge/understanding of the HVAC product industry or ability to learn expeditiously.
• Passionate about eliminating problems before they occur or after only one occurrence.
• Strong leadership skills including the capability to drive improvement and challenge the status quo.

Responsibilities

• Oversees Carrier's RC primary DC in Chattanooga, Tennessee and additional RC DCs and/or Forward Stocking Locations within the US.
• Provides oversight and direction to 3PL account and its 300+ associates for all RC business to ensure compliance with existing Service Level Agreements.
• Works closely with 3PL to establish daily goals and track performance to daily targets.
• Manages a small Carrier team to support Receiving Exceptions, Financial Reporting, E&O dispositioning, warehouse quality, and day-to-day operations.
• Accountable for the development and implementation of the capacity management process, including identification of capacity gaps and requirements for warehouse space.
• Oversees the development and implementation of plans to minimize risks for shortages/overages and ensures overall successful DC quality process to reduce customer DC escapes.
• Responsible for engagement with Carrier management to report on daily progress and communicate obstacles to success.
• Works cross-functionally between material planning, procurement, engineering, transportation, customer service, etc. to ensure alignment to business goals and resolve challenges.

What This Job Offers

• Job Type: Full-time
• Industry: Specialty Trade Contractors
• Education Level: Bachelor's degree