Logistics Operations Associate II (M-F, 6:00 AM - 2:30 PM)

Niagara Bottling•Diamond Bar, CA

1d•$25 - $33

About The Position

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Logistics Operations Associate II (M-F, 6:00 AM - 2:30 PM) Logistics Operations Associate II (Real Time Solutions) are responsible for the execution of logistics occurring in one of Niagara’s geographic Supply Chain regions. This role is heavily focused on coordinating all logistics related activities that occur once a shipment is scheduled to ship to customers from Niagara/3PL warehouses. The Real Time Solutions team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.

Requirements

Minimum Qualifications: 2 Years – Experience in Field or similar manufacturing environment
2 Years - Experience in Position
0 Years – Experience managing people/projects experience may include a combination of work experience and education

Nice To Haves

Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment
4 Years – Experience working in Position
2 Years – Experience managing people/projects experience may include a combination of work experience and education

Responsibilities

Daily communication/coordination with customers, carriers, plants/3PLs related to the flow of shipments in/out of facilities including issue resolution and providing solutions in real time.
Providing clear and proactive notifications to customers as it pertains to status of shipments.
Focus on avoiding costs as it pertains to but not limited to: RMA avoidance, carrier recoveries, customer fines, and accessorials.
Trouble shooting system issues impacting orders that need to ship
Experience with Four Kites, Oracle Service Cloud, WMS (E80, Manhattan, TMS, OTM) and EBS.
Rescheduling shipments in customer scheduling portals.
Updating customer tracking documents in a timely manner.
Tracking critically identified shipments with ability to provide truck status to customer service representatives in a timely manner.
Escalation to leadership team when appropriate.
Building relationships and collaborating with cross functional supply chain team to resolve issues and provide logistics related solutions.
Miscellaneous operational reporting on regional team metrics.
Working with Supervisor to maintain critical job relevant SOPs.
Identifying and developing solutions for improvements in process and communication between departments.
Training and providing support for new employees.
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
https://careers.niagarawater.com/us/en/benefits
Los Angeles County applicants only Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.
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Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.