Logistics Operations Associate II (Sun, 5:00 AM-1:30 PM - Mon-Thurs, 7:00 AM-3:30 PM)

Niagara Water•Diamond Bar, CA

8h•$25 - $33

About The Position

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Logistics Operations Associate II (Sun, 5:00 AM-1:30 PM - Mon-Thurs, 7:00 AM-3:30 PM) Logistics Operations Associate II is responsible for the execution of logistics occurring in one of Niagara’s designated geographic Supply Chain regions. This role is heavily focused on coordinating all logistics related activities that occur once a shipment is planned and scheduled to ship to/from customers or Niagara/3PL warehouses. The Regional Logistics Operations team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.

Requirements

2 Years – Experience in Field or similar manufacturing environment
2 Years - Experience in Position
0 Years – Experience managing people/projects experience may include a combination of work experience and education
High School Diploma

Nice To Haves

4 Years - Experience in Field or similar manufacturing environment
4 Years – Experience working in Position
2 Years – Experience managing people/projects experience may include a combination of work experience and education
Bachelor's Degree in Business, related field, or equivalent work experience.

Responsibilities

Daily communication/coordination with plants/3PLs related to the flow of shipments in/out of facilities including issue resolution and solutions
Dock Schedule Appointment Management of all Niagara facilities in the region
Execution of RMAs end to end including claims being filed
Trouble shooting system issues impacting orders that need to ship
Experienced with WMS (E80, Manhattan, TMS (OTM) and EBS
General exception management and issue resolution
Escalation to leadership team when appropriate
Provide overflow support to Execution Support team as needed
Carrier Pick-Up Appointment changes and coordination
Order/Shipment Source Location changes and coordination
Tracking critically identified shipments with ability to provide truck status to customer service representatives in a timely manner
Building and maintaining relationships with key relevant parties for designated region: Niagara plant teams (including leaders i.e. Supervisors and DC managers) Core carriers that service the region Customer Service team members Production scheduler/ planning team Logistics Procurement
Collaborating with cross functional supply chain team to resolve issues and provide logistics related solutions
Working with Logistics Operations Supervisor to develop processes and standards for communication between all impacted parties and the execution team
Reporting on regional team metrics
Working with Supervisor to maintain critical job relevant SOPs
Identifying and developing solutions for improvements in process and communication between departments
Training and providing support for new employees

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!
https://careers.niagarawater.com/us/en/benefits