Logistics Manager

Biospectra Inc • Stroudsburg, PA

115d

About The Position

The Logistics Manager is responsible for the processing and realization of complicated Bio Pharmaceutical shipments (Realization, and Fulfillment). The Logistics Manager plays a critical role in ensuring the accurate, timely, and compliant movement of goods across domestic and international channels. This position requires a detail-oriented professional with strong communication and analytical skills who can collaborate effectively across departments and with external partners. Success in this role depends on the ability to build strong relationships, proactively solve problems, and continuously improve logistics processes to support customer satisfaction and operational excellence.

Requirements

• Bachelor's Degree in Education, English, Business, or Communication or equivalent experience
• Strong phone skills
• Excellent customer service and client management skills
• Strong computer skills, including MS Word, Excel and Outlook
• Excellent written and verbal communication skills
• Must be able to read, write, speak, and understand English
• Ability to multi-task, prioritize, and manage time effectively
• Good working knowledge of, or the ability to learn, Enterprise Resource Planning (ERP) systems
• Ability to learn chemical properties and how BioSpectra's products are used
• Ability and willingness to work from all BioSpectra facilities

Responsibilities

• Serve as the primary logistics liaison for commercial teams, demonstrating strong interpersonal and communication skills.
• Ensure timely, accurate, and professional communication with internal teams (QA, QC, Purchasing, Commercial) and external clients to support seamless order fulfillment.
• Collect and analyze key shipment data (e.g., freight rates, dimensions, pallet counts) to prepare accurate domestic and international shipping quotes.
• Apply critical thinking and attention to detail to ensure cost-effective and compliant logistics solutions.
• Demonstrate working knowledge of Incoterms and international shipping documentation, including Shipper’s Letter of Instruction (SLI) and import documents such as TSCA.
• Ensure compliance with international trade regulations and hazardous material shipping requirements.
• Prepare and manage shipping documentation, including Bills of Materials and customs paperwork, with a high degree of accuracy.
• Coordinate with Shipping and Receiving teams to ensure timely and compliant order dispatch.
• Provide proactive updates to clients and internal teams regarding order status, ensuring transparency and responsiveness.
• Follow up post-delivery to gather feedback and ensure customer satisfaction.
• Build and maintain effective relationships with domestic and international shipping agents to support reliable and cost-effective logistics operations.
• Participate in weekly open order realization meetings and contribute to process improvements.
• Demonstrate a commitment to ongoing learning about international logistics, chemical product handling, and the company’s business model.
• Support adjacent functions such as production planning, inventory control, and raw material purchasing as needed.
• Exhibit adaptability and a team-oriented mindset in a dynamic work environment.
• Maintain clear records and provide timely updates and reports to management.
• Take ownership of assigned responsibilities and escalate issues appropriately.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees