Logistics & Inventory Systems Specialist

Heirloom CarbonBrisbane, CA
20h

About The Position

Purpose: This role ensures the technical and operations teams have the physical materials, accurate inventory, and foundational operational systems necessary to scale efficiently. The position centralizes all inventory control, purchasing of goods less than $10,000, and shipping/receiving activities, while also improving the core data, process, and system architecture needed for flawless execution. This eliminates common tactical issues such as missing components and stockouts, and proactively builds the process maturity to transition the organization from "tactical survival" to "operational excellence." By focusing on both hands-on logistics and the implementation of a clear, single source of truth for operational deliverables, the role significantly reduces project delays, frees high-value technical labor, and minimizes unnecessary costs associated with rush orders. Job Description The Operations Logistics & Inventory Systems Specialist provides essential support to technical teams by managing the flow of physical materials and implementing the core systems and processes required for efficient operations. This role is responsible for centralizing inventory, purchasing, and logistics, driving process standardization, and ensuring a reliable, single source of truth for all operational tracking and deliverables.

Requirements

  • Experience in logistics, inventory control, purchasing, or operations
  • Demonstrated experience with lightweight operational processes and inventory/MRP tools
  • Strong systems-thinking capacity, including hands-on experience with data organization and process improvement
  • Experience in a fast-paced technical or manufacturing environment
  • Strong communication, cross-functional coordination, and vendor management skills
  • Ability to prioritize multiple tasks and respond proactively to operational needs

Responsibilities

  • Maintain accurate inventory of all materials, components, consumables, and tools.
  • Kit complete build packages for technical projects and ensure all materials are available prior to work starting.
  • Manage purchasing of parts, equipment, consumables, and operational supplies, including creating, processing, receiving and monitoring purchase orders
  • Coordinate all shipping and receiving activities, including international logistics, and reconcile incoming goods with purchase orders and packing slips
  • Establish safety stock levels and manage replenishment to prevent downtime and stockouts
  • Organize storage areas, eliminate obsolete materials, and maintain a clean, functional workspace
  • Own the RMA/returns process to recover value and maintain inventory accuracy
  • Coordinate shipping and logistics both domestically and internationally
  • In coordination with IT and supply-chain teams, implement and maintain a simple Materials Requirements Planning (MRP) or inventory tracking system to provide visibility into stock and order status
  • Take part in planning meetings for new builds
  • Assist with data clean-up initiatives to resolve underlying inventory data issues and enable systems reliability
  • Develop and launch automated workflows to remove manual/redundant data entry in purchasing and inventory processes
  • Drive operational uniformity for cross-functional collaboration, tracking, and accountability
  • Assist with report generation and metrics related to purchasing and inventory performance
  • Provide support to Accounts Payable/Accounting with invoice reconciliation for 3-way match (PO, good receipts, and invoice)

Benefits

  • Excellent health, dental and vision insurance covered up to 100% by Heirloom. FSA option.
  • 16 weeks paid parental leave for all Heirloom employees.
  • Generous stock options.
  • Unlimited PTO for exempt (salaried) employees & 120 hours for full time non-exempt (hourly) employees.
  • 401(k).
  • Monthly health and wellness reimbursement.
  • Annual education and conference budget.
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