Logistics Innovation 4PL Operation Director (EM7130)

Samsung SDS America•Plano, TX

36d

About The Position

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. This Logistics 4PL Innovation Operation Director is responsible for overseeing the entire supply chain by coordinating multiple logistics partners, including 3PLs, carriers, warehouses, and technology providers. They manage end-to-end visibility, performance, optimization, and strategic planning to improve cost efficiency, service levels, and supply chain agility. Additionally, 4PLs act as a single point of contact and continuously analyze operations to implement improvements and resolve issues across the logistics network.

Requirements

Bachelor’s Degree or higher required in a business-related field, High School Diploma required
15+ years of experience in global freight forwarding and/or relevant logistics sales experience required
Experience working with one of the top global freight forwarders preferred
Possess a thorough understanding of the domestic and international transportation industry modes (trucking, rail, air and ocean)
Proven track record in sales, prospecting, and developing accounts
Familiar with digital freight forwarder platforms and processes
Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
Excellent presentation and selling skills with exceptional attention to detail and follow up with clients
Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook
Ability to travel up to 20% in U.S.

Nice To Haves

Experience working with one of the top global freight forwarders preferred

Responsibilities

Supply Chain Strategy & Design
Centralized Supply Chain Control Tower
Vendor and 3PL Management
End-to-End Supply Chain Coordination
Cost and Financial Management
Technology & Systems Integration
Performance Monitoring & KPI Management
Continuous Improvement & Innovation
Risk & Exception Management
Customer Relationship & Stakeholder Management

Benefits

Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life’s biggest moments.
Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
Wellness Programs From fitness incentives to mental health support, we’ve got your well-being covered.
Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
Subsidized Lunch Support Savor your meals with our support.
...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.