(USA) Logistics Dispatcher

Morrison Express•Elk Grove Village, IL

About The Position

Role & Responsibilities: Daily Apple shipment tracking. Running TRCK report, close monitoring of uplift and appointment scheduling with Apple receivers. Opening, closing and monitoring of Apples SEMS system. Problem resolution with appointments, delivery. Monitoring of clearance progress and dispatch modification based on freight availability for outbound. Close relationship with key carriers and responsibility for timely security information input into TMS system. Systematic and timely updates on completed milestones in Apple TRCK. Cost maintenance for Dispatches in TMS. Team player capable of supporting other team members with their workload if needed. Check import freight uplift status by running and working large data set in excel. Reach out to receivers for appointments. Follow up with Air Import Team on clearance and prepare documentation packets. Confirm freight availability at warehouse. Reach out to truckers to procure reliable transportation. Prepare finalized shipping BOL / Dispatch. Monitor shipment (driver on time arrival) and delivery (POD). Update milestones (appointment request, appointment confirmed, actual appointment date, estimated delivery date) in timely manner. Open trouble tickets for issues with appointment scheduling. Maintain cost and resolve accrual issues. Work closely with account manager to provide timely and accurate information. Other duties as assigned my management. Qualifications: High school diploma. Minimum of 2 years of industry experience (dispatch, import, analytics, etc.). Advanced MS Excel skills (work with large data set – filtering, information extraction, knowledge of pivot tables a plus). Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment. Ability to multitask in a fast-paced environment. Strong communication skills both verbal and written. Team-player – must be willing to collaborate and assist the team whenever possible. Must have a can-do attitude with the ability to think outside the box when needed. Schedule Flexibility - Must be able to work, Weekdays (9:00 am to 6:00 pm) plus rotating Sundays Benefit Information: MEC provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team. Healthcare Coverage: Medical, dental, and vision plans. Retirement Plan: 401(k) with 6% company match after 30 days. Life & Disability Insurance: Company-paid life insurance plus short/long-term disability coverage. Time Off: 9 holidays, vacation, sick, and float hours.

Requirements

High school diploma
Minimum of 2 years of industry experience (dispatch, import, analytics, etc.)
Advanced MS Excel skills (work with large data set – filtering, information extraction, knowledge of pivot tables a plus)
Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment
Ability to multitask in a fast-paced environment
Strong communication skills both verbal and written
Team-player – must be willing to collaborate and assist the team whenever possible
Must have a can-do attitude with the ability to think outside the box when needed
Schedule Flexibility - Must be able to work, Weekdays (9:00 am to 6:00 pm) plus rotating Sundays

Responsibilities

Daily Apple shipment tracking
Running TRCK report, close monitoring of uplift and appointment scheduling with Apple receivers
Opening, closing and monitoring of Apples SEMS system
Problem resolution with appointments, delivery
Monitoring of clearance progress and dispatch modification based on freight availability for outbound
Close relationship with key carriers and responsibility for timely security information input into TMS system
Systematic and timely updates on completed milestones in Apple TRCK
Cost maintenance for Dispatches in TMS
Team player capable of supporting other team members with their workload if needed
Check import freight uplift status by running and working large data set in excel
Reach out to receivers for appointments
Follow up with Air Import Team on clearance and prepare documentation packets
Confirm freight availability at warehouse
Reach out to truckers to procure reliable transportation
Prepare finalized shipping BOL / Dispatch
Monitor shipment (driver on time arrival) and delivery (POD)
Update milestones (appointment request, appointment confirmed, actual appointment date, estimated delivery date) in timely manner
Open trouble tickets for issues with appointment scheduling
Maintain cost and resolve accrual issues
Work closely with account manager to provide timely and accurate information
Other duties as assigned my management

Benefits

MEC provides a comprehensive and thoughtfully designed benefits package for full-time employees. These offerings reflect our commitment to supporting and valuing our team.
Healthcare Coverage: Medical, dental, and vision plans.
Retirement Plan: 401(k) with 6% company match after 30 days.
Life & Disability Insurance: Company-paid life insurance plus short/long-term disability coverage.
Time Off: 9 holidays, vacation, sick, and float hours.

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