Logistics Delivery Supervisor

Mondelēz International•Farmington, MI

About The Position

The Supervisor, DSD Delivery role is a front-line leadership role that is responsible for the day-to-day tactical execution of branch operations and its broader CS&L strategies in relation to our delivery business. The Supervisor, DSD Delivery, is responsible for effectively driving execution against all core Key Performance Indicators (KPIs). Additional responsibilities: Being directly engaged with the delivery drivers – providing ongoing coaching, working with customers, and managing the standard work processes for Delivery Pillar, while optimizing service and ensuring cost management. The Supervisor, DSD Delivery will be responsible for Driver Methods supporting the first level of Daily Management System meeting in the field. Scheduling routes, completing ride-along, and ensuring compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, etc.). Manage daily plans including order/route management, employee performance, and daily communication with internal/external customers and stakeholders. Drive KPIs under main categories of (1) Safety, (2) Service, (3) Savings, and (4) People. At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!

Requirements

Leadership and Team Management: Ability to lead, motivate, and develop Core Teams. Strong skills in delegation, performance management, and team engagement.
Organizational Skills: Proficient in Route Planning, scheduling and workload management.
Safety and Compliance: Knowledge of industry regulations, safety standards and compliance requirements. Ability to enforce and model adherence to safety protocols.
Analytical Thinking: Ability to analyze delivery metrics and optimize performance. Proficient in interpreting data to improve efficiency and reduce costs.
Business Acumen: Understanding of the Consumer-Packaged goods (CPG) industry.

Nice To Haves

2-5 years of Logistics experience (recommended but not required)

Responsibilities

Being directly engaged with the delivery drivers – providing ongoing coaching, working with customers, and managing the standard work processes for Delivery Pillar, while optimizing service and ensuring cost management.
Scheduling routes, completing ride-along, and ensuring compliance with FMCSA Rules and Regulations (Hours of service, DOT breaks, etc.).
Manage daily plans including order/route management, employee performance, and daily communication with internal/external customers and stakeholders.
Promote safety culture. Responsible for driving plans that reduce branch incident/accident rates, Ensuring a successful roadside inspection, holding DMS meetings, ensuring effective and compliant pre-and post-trip inspections, conducting a successful branch and cross-dock safety audit.
Responsible for ensuring delivery efficiencies with accurate order fulfillments (Target TQA / Wal-Mart ASN order accuracy reports), route compliance, and on-time deliveries at the store level. Participates in cross-functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and Headquarters Support including but not limited to Leadership Planning Team meetings, District Sales meetings, etc.
Responsible for Delivery Labor Budget and financial acumen. Responsible for completing payroll approvals (INFOR) for all direct reports in a timely manner. Driving lowest cost per case in delivery operations by executing against annual productivity plans, Lean Six Sigma/productivity projects, maintaining the loss prevention network regarding waste, and employee performance management, etc. Identify supply chain opportunities and ensure issues are addressed in strategic and tactical manner. Understand and participate in the continuous improvement programs that reduce cost and our carbon footprint and improve the service performance of the operation
Interview, onboard, and develop direct reports/core team in multiple formats (classroom, On the Job Training, Work-with, etc..) across entire Delivery operations. Coach direct reports to create and execute development plans and support individual career goals. Manage and engage with local hourly