Logistics Coordinator
About The Position
For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster! Logistics Coordinator Keep Shipments Moving. Support Customers. Power Daily Operations. Are you detail-oriented and energized by keeping operations running smoothly behind the scenes? As a Logistics Coordinator, you’ll play a critical role in outbound shipping and distribution by coordinating freight, scheduling pickups, and ensuring customer orders move accurately and on time. In this role, you’ll partner closely with Customer Service, Distribution Leads, carriers, and 3PL partners to meet deadlines, resolve issues, and support a safe, efficient distribution operation. Why This Role Matters This role ensures customers receive the right products at the right time. Your coordination, accuracy, and communication directly impact service levels, operational efficiency, and the overall customer experience—making you a key contributor to daily success across the distribution network.
Responsibilities
- Coordinate outbound order scheduling, arranging carrier pickup appointments to meet customer delivery requirements
- Serve as a key communication link, working with carriers, dispatchers, drivers, and internal teams to resolve shipping needs
- Process shipment documentation, preparing BOLs, packing lists, commercial invoices, labels, and system data
- Release customer orders for shipment, partnering with Customer Service and Distribution teams to ensure requirements are met
- Support inter-facility transfers, coordinating product movement between company and 3PL distribution centers
- Handle time-sensitive shipping requests, responding to last-minute or special customer needs
- Route customer orders accurately, using multiple systems to meet deadlines and service expectations
- Track and maintain shipping records, ensuring historical documentation is complete and accessible
- Support logistics metrics and reporting, contributing to daily tracking and performance visibility
- Assist with carrier claims, supporting documentation and filing as needed
- Provide cross-functional backup, supporting Shipping, Receiving, and Logistics Specialists when required
- Promote safety and professionalism, participating in safety meetings and maintaining a positive, compliant work environment
- Identify and resolve issues, escalating problems and contributing to practical solutions
Benefits
- Medical, Dental, Vision, Life and Disability insurances
- Tuition and Student Loan repayment assistance
- Physical and Mental wellness programs
- Paid vacation and holidays
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
