Logistics Coordinator

Atlas Oil•Taylor, MI

About The Position

Efficiently schedules driver routes daily ensuring on-time delivery of product to the customer. Sets driver schedules in a fair, efficient and professional manner to include fair route assignments while achieving maximum efficiency and cost savings to both the customer and Atlas Oil Company. Manages complex scheduling including rescheduling of trucks and drivers. Handles any and all customer service issues and promptly communicates the concerns to the appropriate person for follow up. Works with common carriers when necessary to ensure customers receive their fueling needs.

Requirements

Knowledgeable of transportation paperwork and terminology, D.O.T. and OSHA regulations are highly preferred
Team player who demonstrates fairness and concern for drivers while meeting and exceeding customers’ needs
Able to work alternative shifts, long hours, weekends and holidays as needed
Excellent customer service skills
Possess strong analytical skills
Able to listen to driver and customer issues/concerns and quickly respond to needs by notifying appropriate person and/or using company procedures
Excellent organizational skills and ability to multi-task
Possess strong work ethic and ability to succeed in a competitive environment
Able to communicate effectively with customers, drivers and team members
Proficient computer skills, including Microsoft Excel & Word and scheduling software
Two (2) years’ experience as a dispatcher in fuel/oil industry is preferred
High school diploma or equivalent

Nice To Haves

Previous driver experience, transport or tankwagon, is preferred
Some college experience is preferred

Responsibilities

Supervision, scheduling and daily management of the Logistics Coordinator Support team
Responsible for measuring and improving asset utilization for all transportation assets employed by the company
Aids in communication between all departments for Logistics including but not limited to maintenance, safety, sales, customer service, and Leadership.
Achieve all operating performance metrics and goals
Responsible for the overall productivity and efficiency measurements related to dispatching the company fleet
On a daily basis, schedules the routes of drivers to insure on-time delivery of product to the customer
Ensure proper staffing of drivers for work schedules, including weekends
Sets driver’s schedules in a fair, efficient and professional manner to achieve 100% customer satisfaction while achieving maximum efficiency and cost savings for both the customer and Atlas Oil Company
Assists in responding to any accidents, spills, shortages, mixed fuel, or maintenance issues following company policies, procedures and practices
Continually stays in communication with drivers to provide instructions and to help build team spirit by providing support where needed
Daily communication customers to determine work flow needs
Manages complex scheduling, including the rescheduling of trucks and drivers
Listens to customer comments, responds appropriately and forwards issues to the appropriate person/team
Reviews drivers’ paperwork to ensure it is complete, accurate and legible
Works with common carriers to ensure on-time delivery when necessary
Reviews drivers’ performance with Team Leader and provides input on driver’s performance reviews
Works effectively with Supply Area to achieve maximum profitability on fuel while meeting customer delivery windows
Complies with all Department of Transportation (D.O.T.) and Occupational Safety and Health Act (OSHA) regulations and company safety practices and procedures
Records all absenteeism and tardiness in the Logistics attendance book and forwards necessary timesheets/records to Human Resources
Inputs data accurately and efficiently into spreadsheet format
Works closely with Customer Service to make sure paperwork is completed in a timely, accurate and efficient manner
Gathers and provides input for all coaching/discipline on drivers
May provide input and/or meet with driver candidates
Embrace the Atlas Core Values throughout all of your responsibilities and tasks
Other related duties as required