Logistics Coordinator
About The Position
The Logistics Coordinator must be a fast thinker who thrives in a fast-paced environment. This role will support NRI Operations Department through ownership of shipments for pick-ups and delivery and will provide excellent customer service to internal and external parties. This role will be responsible for supporting the routing team in each facility. The ideal candidate has effective communication and interaction across all levels of the organization including clients. Must be able to multitask, shift priorities as needed, and work independently but also embrace collaboration and working within a dynamic, positive, and energetic team.
Requirements
- Proficient technical capabilities, inclusive of tier one WMS experience (Aspire).
- Proficiency in MS Office Applications
- Has the ability to be flexible and adapt to changing priorities.
- Exceptional attention to detail and accuracy in maintaining managing logistics documentation.
- The Logistics Coordinator will be required to assist with occasional over time
- Demonstrate customer service focus and client communication skills
- Highly organized, adaptable to changing priorities, and able to prioritize, meet deadlines and excel in handling multiple tasks simultaneously.
- Must have 1 + months of experience as a Logistics Coordinator
- Proficient with Microsoft Office, specifically Outlook, Excel, Teams, and One Drive
- Must be comfortable with learning TMS carrier systems, programs, portals and WMS
- Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
Responsibilities
- Works with Vendor Compliance processes, policies, and procedures to ensure compliances on all shipments are followed.
- Engage with different departments including Shipping to prepare shipments by creating labels, Bill of Ladings (UPS, FedEx, USPS and Other Common Carrier), schedule shipments and transportation arrangement via small parcel or LTL while ensuring all outbound process and routing is done according to Client and Customer needs and within Service Level Agreement (SLA).
- Maintains grid and facility layout and makes recommendations for changes as needed in collaboration with the Supervisor/Manager
- Route all 3rd party orders adhering to retailer routing compliance guidelines.
- Responsible for rescheduling missed pick-ups, follow up daily with carrier appointments and run manifests to ensure accuracy with carrier pick-ups occur.
- Resolving gaps in training to minimize routing errors and chargebacks.
- Create and maintains TMS portal credentials
- Update and maintain retailer routing guide
- Maintain Recap reports/manifests to ensure accuracy when carrier pick-ups occur.
- Investigate and follow up on lost or damaged product and document and resolve issues between carriers and vendors.
- Quote shipping rates on regular basis to ensure best economical shipping method.
- Organizes and files all BOL's according to vendor and ship date.
- Ensures dangerous goods are shipped according to TDG standards.
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP).
- Performs other duties as needed.
Benefits
- Staff benefits plan – choose the benefits that are right for you!
- Flexible and fun work environment – work hard and play hard!
- Internal opportunities – we believe in growing our own!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
