Logistics Coordinator

Spreetail • Port Arthur, TX

34d • Remote

About The Position

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com . Work Your Way: At Spreetail, we believe in empowering our employees to work in the way that suits them best through our Work Your Way approach. Each team member has the flexibility to choose where they work most effectively each week—whether that's from home, a coffee shop, or the office. While flexibility is key, we also value the power of in-person connection. That's why we bring our corporate team together in Lincoln each quarter for a week of intentional collaboration, team building, community engagement, and our All-Hands meeting. It's the best of both worlds: the freedom to work your way, with meaningful opportunities to connect and grow together. Please scroll to the bottom of the job posting to confirm that your state qualifies for the Work Your Way program. Spreetail is hiring a Logistics Coordinator responsible for collaborating with both internal and external partners to ensure on-time delivery of customer orders for our brands and marketplaces. If you're passionate about e-commerce and logistics keep scrolling.

Requirements

• Bachelor's degree in Supply Chain Management, Transportation, Business, or a related field, with at least 1 year of experience in customer service, logistics, warehousing, or operations.
• Strong collaborator and problem solver who works effectively with carriers, fulfillment centers, and cross-functional internal teams.
• Highly detail-oriented with the ability to manage multiple freight lanes, carriers, and transportation modes simultaneously.
• Proven ability to handle exceptions, investigate issues, escalate appropriately, and drive resolution under tight timelines in a fast-paced environment.
• High level of computer proficiency, including Microsoft Office (Excel, Word, PowerPoint, OneDrive), Google Docs, email clients, and familiarity with e-commerce platforms such as Amazon, eBay, Walmart.com , and PayPal.

Responsibilities

• Communicate regularly with fulfillment centers and carrier partners to drive on-time origin scans, on-time shipping, and on-time delivery performance.
• Coordinate trailer logs, pull schedules, and ETAs to ensure timely departures; proactively escalate delays or issues with parcel and LTL carriers as needed.
• Prepare and manage shipping documentation, including Bills of Lading (BOLs), when automated processes fail or documentation is missing.
• Partner cross-functionally with fulfillment center outbound teams to support network operations, improve outbound processes, and optimize carrier performance.
• Analyze shipment volumes, monitor trailer progress, secure appropriate capacity, and track key performance metrics to identify inefficiencies and improve the customer delivery experience.

Benefits

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources.
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees