Logistics Coordinator - NYC

Richemont•New York, NY

6d•Onsite

About The Position

Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. Are you a good match? For this position, we are looking for the ideal candidate who has at least two years experience in a logistics coordinator role. Previous experience with luxury consumer products is ideal. Proficiency in Microsoft Office programs and SAP is strongly preferred. What are we expecting from you? Located in our New York City Workshop and reporting to the Senior Manager, Workshop Operations you will be responsible for the daily flows of receiving and shipping after-sales and production. You will work in a team to guide the flow of product through its various processes in the most efficient and accurate way that will support the network of boutiques and external accounts for Van Cleef and Arpels. In this role, you will be responsible for the following: Execute strategic processes to enforce repair lead times. Communicate and collaborate with the QC/Diagnosis, and CS administrative teams to streamline the processes of repairs to meet customer expectations. Perform the intake and shipping processes of packing/unpacking VCA product adhering to all security procedures. Prepare all shipping documents and communication for secured carriers, domestic and international. Create repair notifications for accounts that do not have administrative support, this includes Home Collect Services & Wholesale accounts. Execute and regulate that all systematic moves of product correspond with the same moves physically. The recruitment process: Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Richemont offers a generous compensation and benefits package for eligible employees. Salary Range: $60,000 - $70,000 (Annual)

Requirements

At least two years experience in a logistics coordinator role.
Applicants must have valid work authorization for employment in the USA.

Nice To Haves

Previous experience with luxury consumer products is ideal.
Proficiency in Microsoft Office programs and SAP is strongly preferred.

Responsibilities

Execute strategic processes to enforce repair lead times.
Communicate and collaborate with the QC/Diagnosis, and CS administrative teams to streamline the processes of repairs to meet customer expectations.
Perform the intake and shipping processes of packing/unpacking VCA product adhering to all security procedures.
Prepare all shipping documents and communication for secured carriers, domestic and international.
Create repair notifications for accounts that do not have administrative support, this includes Home Collect Services & Wholesale accounts.
Execute and regulate that all systematic moves of product correspond with the same moves physically.