Logistics Coordinator

Water Technologies•Raleigh, NC

22h•Onsite

About The Position

This position is responsible for providing excellent customer service, coordinating direct orders from stock and orders from suppliers, and maintaining an efficient organized warehouse operation. The person in this position must be able to with limited guidance coordinate and expedite order fulfilment via collaboration between order entry our warehouse personnel and external suppliers. They must be able to receive items at the warehouse, relabel and organise stock items, maintain accuracy of inventory, and assist with the generation of various KPI and financial reports. Additionally the person in this position must have some exposure and knowledge of warehouse operations and/or Veolia processes and procedures. This position does require critical decision making and the ability to lead initiatives within their area of expertise.

Requirements

HS Diploma, GED or equivalent.
Years of experience: 2 to 3 years or a bachelor's degree in lieu of experience.

Nice To Haves

SAP/LATIS/WMS/TMS/Order Entry Experience a Plus

Responsibilities

Receive, unload and place incoming inventory items appropriately
Assists in physical inventory count (cycle count) and reconciles inventory daily
Handle returns, exchanges, and refunds with care, following company policies while ensuring customer satisfaction.
Aquapart Creation
Assist with order tracking and proactively resolve any issues related to order fulfilment, ensuring a seamless customer experience.
Collaborate with the sales and warehouse teams to ensure smooth order processing and timely delivery.
Coordination with Suppliers
Respond to suppliers inquiries via phone, email, and chat in a timely, professional, and friendly manner
Arranging Shipping from Supplier to Customer when applicable
Customs: Import Monitoring shipments and coordinating with customs, carriers, and vendors to ensure timely delivery
Preparing, reviewing, and submitting documents related to import and export activities
MRP Report
Generates Reports regarding trends in inventory utilisation
Compiles, verifies, and reports periodic statistical information to management regarding trends in customer escalations as related to inventory
Financial Reporting Month End
Act as backup for the Warehouse Lead during vacations and absences.
Act as backup for SD/SO Order Entry during vacations and absences.