In this position, you will be providing customer service and operational support, which includes taking customers orders, communicating with our vendor network of airlines, cargo handlers, and pickup / delivery agents, giving pricing information, performing consultative sales to customers, explaining services and benefits to customers, suggesting alternative solutions, and resolving problems competently and appropriately. Company Information DTH Expeditors, Inc., an Imperative Logistics Group company, is an industry leader in the movement of critical, time definite, expedited air and ground shipments. Built by experience, technology, communications, proven operating standards and procedures and world-class customer service. DTH gets the job done. JOB SUMMARY The role provides direct, on-demand customer service and shipment oversight in the expedited transportation sector. Responsibilities include tracking ground and air freight, coordinating with carriers and drivers, maintaining communication with stakeholders, managing shipment documentation, and supporting dispatch and bid processes in a fast-paced, team-oriented environment.